Case Study - Application Development
Sterling Abrasives Limited (SAL) is an ISO 9001:2008 certified enterprise manufacturing a wide range of grinding wheels for the past three decades. Being veteran manufacturer & supplier, they have decided to bring quality of their products to next level. However they faced several issues like lack of uniformity in quality of product, high cost of raw material, difficulty in quality assessment of materials and the products. They needed a solution which can address all these issues.
Big Question: How to bring uniformity in
quality of products & developing solution for quality assessment of
materials and products?
Irregularity in the quality of products was the big concern for the
management. Being a brand in grinding wheels, they can’t simply ignore this
issue and it was becoming hindrance to the company to execute its expansion and
other operations activities.
“Efficiency and
quality of our products are considerably affected due to lack of advanced
quality control system. We have been trying to improve our production process.
However, we are not getting desired results. It puts lots of pressure on
production and sales team if the quality of product doesn’t meet market
standards.” -
Production Manager
Management decided to bring in
advanced equipments to aid and improve manufacturing process and quality of the
product. However, the results were not satisfactory. High cost of raw material
was another issue which was required to be handled.
“We invested in new technology equipments
to improve the quality of the product. It helped a bit but nowhere near our
desired end result. Mixing of raw materials with high accuracy is also another
important issue as it is directly related to heavy cost of raw materials
affecting overall cost of the product.” - Plant Manager
Sterling Abrasives decided to
take professional help and approached Prompt Softech for solution. Team of Prompt Softech
took assessment of the situation and proposed a customised solution which can
address various issues with one integrated solution.
Prompt Softech designed a
customised solution which was completely integrated within the production
process which includes
· Specially designed Data
Processing Units (DPUs) – These devices
performs all the complex calculations and perform quality checks.
· Specially designed Weighing
Scales - to ensure right quantity of raw
material goes into production process.
· A network which
monitors all the production process.
· Quality checks at essential
stages.
· Real time alerts to
designated departments & personnel.
· A robust system which
monitors the performance of overall system.
· Improved product
quality.
· Optimised ratio or
quantity of raw materials to bring down the cost of the product.
“We are impressed with the commitment and
product developed by Prompt Softech. We never realised our overall production
process can be customised yet integrated to this level. This solution has not
only improved the quality of our product but also helped us to optimise the
usage of raw material for better quality and bring down the cost of raw
material which we used to incur. Now we can execute our business plans to next
level.” – Managing
Director
With this new change in the
organisation, Sterling
Abrasives became stronger brand in their industry and
brought new products with high quality. It was a learning experience for both
the companies as we both realised that with the power of technology, any
business process issues can be resolved.
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